Privacy Policy

Last updated: April 2026

Coco Palms Holidays respects your privacy. This policy explains how we collect, use, and protect your personal information when you use our website or make a booking.

Information We Collect

• Booking details: Name, email, phone number, stay dates, room preferences, and special requests.
• Usage data: Pages visited, time spent, and referral sources (via anonymous analytics).
• Device data: Browser type, screen size, and approximate location for improving user experience.

How We Use Your Information

• To process and confirm your booking.
• To communicate with you about your stay.
• To improve our website and services.
• To comply with legal obligations.

Data Storage

Your data is stored securely using industry-standard encryption. We retain booking records for 3 years for accounting and legal purposes.

Sharing

We do not sell or share your personal information with third parties except as required to fulfill your booking (e.g., payment processors) or comply with legal obligations.

Cookies

Our website uses essential cookies for functionality. Analytics cookies are optional and can be disabled.

Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at hello@cocopalms.co.in.

Contact

For privacy-related questions, please email hello@cocopalms.co.in or write to us at Akshi Beach Road, Alibaug, Maharashtra 402201.